IMHA Client J

Client J was unhappy with the treatment he was receiving from his Responsible Clinician.

Barriers faced in being heard:

J felt that his responsible clinician and the multi-disciplinary team involved in his care were overlooking his main mental health issue, which J believed to be Aspergers.

J stated that the multi-disciplinary team were focusing far more on his lesser problems. J felt let down by his Responsible Clinician and believed that the relationship had broken down due to his Responsible Clinician neglecting his views and opinions.

Advocacy undertaken:

The IMHA met with J and discussed a number of options with him that could support and empower J to raise his concerns in a productive manner.
J requested that the Advocate support him at his ward round, to empower him to voice his views and opinions regarding his current care and treatment in hospital.
The IMHA documented key points that were raised in the meeting for J.
After the ward round, J stated that he felt as though he still wasn’t being listened too.
J then instructed the IMHA to request a change to another Responsible Clinician.

Outcomes:

The IMHA acted on this instruction which enabled J to request a change of consultant in an appropriate and professional manner.

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