Client D had moved from West Wales where he’d previously been receiving support from Secondary Mental Health services. The client had also served in the army where he he’d received Mental Health support. On moving to Cardiff, he had experienced initial difficulties in being taken on by secondary services. When eventually taken under services, he felt that he'd been misdiagnosed and that the misdiagnosis was hindering his recovery.
D had been unclear as to how he could request support for his mental health condition.
When taken under services, D felt his own experience and understanding of his condition was ignored by professionals and, that his views were dismissed when he had raised the question of his diagnosis.
He felt that staff were only considering the opinions of staff from within the Cardiff service and discounted previous diagnoses from other services.
As a result he felt he was not receiving suitable support and treatment.
Client D was not happy with the decision made but did feel that his voice had been heard and that his views had been listened to as a result of advocacy involvement.