Feedback :: AS Cymru

Care Opinion is a great portal for receiving and seeing the feedback from service users and professionals.

Should you prefer, you can respond to us directly by completing our ASC online Evaluation Form and click Submit at the end. It only takes a couple of minutes - we thank you in advance.

Making a complaint

We also respect your right to make a complaint if you're unhappy with any aspect of our service. You can find our Complaints and Compliments policies below.

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ASC works in partnership with Care Opinion, a portal where anyone can share stories about the service they have received from us.

Sharing your story about Advocacy Support Cymru can help us to make our services better. You can share your story whether it’s good or bad - both are important.

You can tell your story in one of three ways:

Web:

Click here and you look at other peoples stories and link to the Care Opinion website.

Click here and you can send your story directly to Care Opinion

Phone:

0800 122 31 35 (free phone) during working hours and tell your story to someone at Care Opinion.

Post:

Ask us for a leaflet, there is room on the leaflet for you to write or draw your story. You can then seal it and put it in the post to Care Opinion (no stamp needed).

Tell us what you think